Andy McCarron, MD of McCarron & Co was recently interviewed for a luxury consumer title regarding how the bespoke furniture company was started and what makes it unique in this field. Here is the first part of that interview:
Can you tell me about the origins of bespoke furniture company, McCarron & Co?
Myself and six colleagues formed McCarron & Co in 2009. We had previously worked together for more than 20 years at Mark Wilkinson Furniture where we held various roles as Senior Managers or Directors. Each partner was chosen to ensure there was complete accountability in every department of the process from product design, sales, manufacturing, installation and after-sales. Product wise we wanted to fuse traditional design and techniques such as veneering and marquetry with a contemporary aesthetic, which would certainly set us apart from other bespoke furniture companies in this market.
We opened our first showroom in Bromham, Wiltshire in 2010, which is where our workshop is, our second in Chelsea almost four years ago, and then last year we opened a showroom in Notting Hill. It has certainly been an exciting time!
When the company was launched, was there a particular ethos behind what you did?
Having worked in the luxury end of furniture design and manufacturing all my life I knew that creating the correct ethos was essential for the future success of McCarron & Co – just working hard was not going to be enough! We broke down every process starting with design, production, polishing, installation and service, and by re-engineering all these processes for the better it created an ethos that embraces change and evolution with the foundation of traditional values being the starting point.
Has that changed over time?
Our success to date has just reinforced that our ethos must be continually embraced. We remain agile, which has ensured that our design and service is second to none. As quite a large percentage of our business comes from the interior design and architecture world, having this flexibility really makes a difference as we are able to translate their ideas and concepts into beautifully considered projects.